Technical Product Specialist
Company: Awc Inc
Location: Orlando
Posted on: May 9, 2024
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Job Description:
We are seeking individuals with boundless energy, unwavering
persistence, and an appetite for learning. We value individuals who
approach challenges with enthusiasm and creativity. If you're ready
to embark on a journey of continuous growth and contribute to
meaningful solutions, we want you on our team.As a Technical
Product Specialist with AWC you will be responsible for promoting
and demonstrating core automation solutions with our Account
Managers to customers in Florida. This includes receiving factory
training and becoming the SME on these Industrial technologies. The
Technical Product specialist will often work with customers to
meet, train and select solutions for their projects and
applications. Technical Product Specialists coordinate with Account
Managers to demonstrate sensors, wireless networks, data
monitoring, edge devices, valve banks, actuators, and machine
reviews. These are generally referred to as Factory Floor
productivity systems for a variety of industrial applications
predominantly in the Water, Aerospace, OEM, Entertainment and
Machine Builder Industry. The successful candidate must be
innovative, passionate, and resourceful while demonstrating
technical skills.How youll make an impact: Technical Support and
Troubleshooting:Provide technical support to customers and sales
teams, addressing questions and resolving issues related to
automation productsTroubleshoot and diagnose problems, offering
solutions and recommendations Product Training and
Demonstrations:Conduct product training sessions for customers,
sales teams, and other stakeholdersCreate and deliver product
demonstrations, showcasing features and benefitsDevelop training
materials to support product training and customer
educationBuilding, assembling and testing solutions for Digital Lab
based on new engineering products and technologiesConduct regular
On-Site visits to reinforce the AWC value proposition Sales and
Customer Interaction:Collaborate with sales teams to support
pre-sales activitiesParticipate in customer meetings to understand
their needs and recommend suitable automation solutionsProvide
technical expertise during the sales process, addressing customer
questions and concerns Product Development and Feedback:Work
closely with engineering and product development teams to provide
feedback from customers and sales teamsContribute to product
roadmaps and development plans based on customer needs and market
trendsParticipate in product testing and validation to ensure
quality and functionality Technical Documentation and Content
Creation:Create and maintain technical documentation, including
user manuals, product guides, and FAQsEnsure technical
documentation is accurate, up-to-date, and accessible to customers
and internal teamsSkills youll need:Proven experience in technical
support, product management or related role in the automation
industrySolid knowledge base of automation products, industrial
equipment or related technologyExcellent verbal and written
communication skills with the ability to explain technical concepts
to non-technical audiencesAbility and confidence to conduct
presentationsProficient with Microsoft Office with an emphasis on
Word, Excel, and OutlookAbility to learn new technologies,
demonstrate and discuss with customersHeres what will set you
apart:Bachelors degree in Mechanical, Electrical or Electronics
EngineeringFormer Industry experience as an Account Manager or
Application EngineerAbility to develop strong relationships with
Manufacturer PartnersKnowledge of PLCs, Drives, HMI, Networks OR
Manufacturers such as Rockwell, Schneider, Keyence, Omron, Phoenix,
Weidmuller, Beckhoff, Danfoss, Sick, Banner, Siemens, Eaton,
Rittal, SMC or Festo.The RewardsEmployee Stock Ownership Plan
(ESOP)401(K) MatchCompetitive PayMedical, Dental and Vision
Insurance PackageLife InsurancePaid Time Off and Holiday PayCareer
Development Opportunities About AWCAs employee-owners, we seek to
develop fulfilling careers by pushing ourselves to deliver better,
safer, more effective automation solutions. We do this through
strategically partnering with the worlds most-recognized brands to
help engineering, reliability, and maintenance teams solve problems
effectively. Our team of over 600 employee-owners embrace
innovative and creative methods to expand our expertise while
providing genuine value to our customers and technology partners.
How We Win TogetherWe are committed to solving customer problems
and are looking for team members that want to be a trusted resource
to those looking for a partner who out-knows, out-cares, and
out-serves everyone else. Every day, we strive to deliver on our
mission to empower people to make the greatest positive impact for
the communities and families we serve together. Our Winning
Together culture starts with a shared commitment to building an
environment of inclusiveness, trust, and mutual respect. We know
that when people like you are safe to pursue your passions, to
learn, to serve, and to share in the rewards from our combined
efforts, then we are winning together.Equal Opportunity
Employer/Protected Veterans/Individuals with DisabilitiesThe
contractor will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. However, employees who have access to the
compensation information of other employees or applicants as a part
of their essential job functions cannot disclose the pay of other
employees or applicants to individuals who do not otherwise have
access to compensation information, unless the disclosure is (a) in
response to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractors legal duty to furnish information. 41 CFR 60-1.35(c)by
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Keywords: Awc Inc, Palm Bay , Technical Product Specialist, IT / Software / Systems , Orlando, Florida
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