Front Office Assistant, Part-Time - Vero Beach, FL
Company: UnitedHealth Group
Location: Vero Beach
Posted on: March 11, 2023
Job Description:
Careers with MedExpress. At MedExpress, we believe in delivering
quality, convenient, affordable health care and exceeding our
patients' expectations. Our neighborhood medical centers are open
every day from 8-8 with a full medical team and no appointments
necessary to help patients get in, get healthy, and get back to
what's really important. We provide a broad scope of services
including urgent care, basic wellness and prevention, and employer
health services. As part of the Optum and UnitedHealth Group family
of businesses, we're working together to help people live healthier
lives and to help the health system work better for everyone. You
can become part of our elite team almost anywhere with 160
MedExpress centers across the country and two administrative
offices in Morgantown, WV and Pittsburgh, PA. Join us and start
doing your life's best work.(sm)Having energized and friendly Front
Office Assistants is essential to delivering quality care and
creating success in our centers. As a Front Office Assistant, you
will be responsible for greeting patients, activating patient
files, and providing support to medical staff. If you're a team
player with a warm and welcoming attitude, excellent interpersonal
skills, and the ability to multi-task, we'd love for you to join
our team! This role is patient-facing and requires working in a
clinical setting. The noise level is moderate and there is a
potential for exposure to infectious diseases and blood-borne
pathogens. It requires the ability to stand and sit for hours at a
time (with some bending and stooping), ability to use manual
dexterity in relation to clinical requirements, and ability to lift
50 lbs. Hours may vary based on location, patient volume, and
business needs.Our teams utilize a collaborative working model to
build connections across our centers and communities. The primary
center for this position is 1150 US Highway 1, Vero Beach, FL
32960, though you may also operate in other local work sites on an
as needed basis.Schedule: This is a part-time position that will
work one 12-hour shift per week from 8:00 a.m. - 8:00 p.m. Must
have flexible availability to work varying days including
weekends.Primary Responsibilities:
- Assist in opening and closing the clinic, locking and unlocking
the doors, and maintaining a clean waiting area
- Welcome all On-Site Clinic patients and visitors by greeting
them with a friendly demeanor, answering inquiries and directing
them through the registration process
- Answer multi-phone lines, filing, faxing, scanning
documentation and completing daily patient callbacks
- Collect all insurance information, verify patient demographics,
process payments, and complete phone sheets
- Discharge patients, verify their information, and provide them
with anything needed to leave such as discharge papers,
prescription, or work/school excusesYou'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High School Diploma or equivalency (GED)
- 1+ years of customer service OR experience in a medical office
setting
- Experience with basic computer software and the ability to
learn electronic medical records
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodationPreferred
Qualifications:
- 6+ months of experience navigating computer systems, tools, and
technologies - such as Microsoft Office, point of sale (POS),
electronic medical record (EMR), or practice management and billing
systems
- Experience collecting health insurance information and/or
processing patient payments
- Experience with patient registration
- Understanding of occupational medicine This position requires
the AHCA Level II background check (fingerprinting) by the State of
Florida for all clinicians that have direct face to face contact
with members OR employees who will have access to confidential
patient data and will require renewal every five years.To protect
the health and safety of our workforce, patients and communities we
serve, UnitedHealth Group and its affiliate companies require all
employees to disclose COVID-19 vaccination status prior to
beginning employment. In addition, some roles and locations require
full COVID-19 vaccination, including boosters, as an essential job
function. UnitedHealth Group adheres to all federal, state and
local COVID-19 vaccination regulations as well as all client
COVID-19 vaccination requirements and will obtain the necessary
information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employmentCareers with Optum.
Here's the idea. We built an entire organization around one giant
objective; make health care work better for everyone. So when it
comes to how we use the world's large accumulation of
health-related information, or guide health and lifestyle choices
or manage pharmacy benefits for millions, our first goal is to leap
beyond the status quo and uncover new ways to serve. Optum, part of
the UnitedHealth Group family of businesses, brings together some
of the greatest minds and most advanced ideas on where health care
has to go in order to reach its fullest potential. For you, that
means working on high performance teams against sophisticated
challenges that matter. Optum, incredible ideas in one incredible
company and a singular opportunity to do your life's best
work.(sm)At UnitedHealth Group, our mission is to help people live
healthier lives and make the health system work better for
everyone. We believe everyone-of every race, gender, sexuality,
age, location and income-deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes - an
enterprise priority reflected in our mission.Diversity creates a
healthier atmosphere: Optum is an Equal Employment Opportunity
employer and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by
law.Optum and its affiliated medical practices is a drug-free
workplace. Candidates are required to pass a drug test before
beginning employment.Proof of immunity to vaccine-preventable
diseases is an employment requirement.
Keywords: UnitedHealth Group, Palm Bay , Front Office Assistant, Part-Time - Vero Beach, FL, Administration, Clerical , Vero Beach, Florida
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