Registered Nurse - Emergency Department - Evenings - ED - Emergency Department
Company: Cleveland Clinic Indian River Hospital
Location: Vero Beach
Posted on: November 20, 2022
Registered Nurse - Emergency Department - EveningsJob Profile
Provides direct patient care based upon nursing assessment to
patients who have a variety of medical and/or surgical conditions,
from adolescent to geriatric, following established standards,
department guidelines and hospital policies and procedures.
Utilizes the nursing process which includes: patient advocacy,
maintenance of aseptic technique, medication administration,
documentation of treatments and care, management of equipment,
patient safety and monitoring of vital signs. Coordinates care with
other disciplines related to patient education and care goals for
discharge and optimal health status.
* With guidance from Director, leads or coordinates multiple
projects and policy initiatives.
* Associate's Degree required.
* Effective 7/1/19, new hires required obtain BSN within three (3)
years of hire/ transfer to position.
* May require license based on department/Institute need.
Complexity of Work:
All employees are expected to meet the standards of performance
outlined in the Organizational-Wide Competencies listed below as
applied to the position:
Age Specific: is cognizant and demonstrates ability to alter
communication patterns related to patient's age and developmental
World Class Service Orientation: Demonstrates courteous, polite,
friendly and cooperative behaviors toward others.
Supports and participates in activities that promote customer
satisfaction. Utilizes approved hospital scripts.
Courteously answers the telephone utilizing approved script
(department, name and "How can I help you").
Assists in answering call lights when on the nursing units
(includes ancillary and non-patient care personnel).
Answers call lights within 4 rings.
Acknowledges patients/guests/others immediately upon entering the
Communicates and follows the organizational chain of command for
notification of patient care/service issues, when appropriate.
(Calls are answered within 4 rings.)
Attitude: Chooses to have a positive attitude every day.
Customer waiting: Updates waiting patient/family per protocol.
(Scheduled visit every 10 minutes, unscheduled every 30
Adaptability: Exhibits good communication and listening skills.
Speaks clearly, actively listens. Able to work with diverse
populations (patient, staff, physicians) under difficult and
stressful situations. Supports the team approach.
Committed to Customer Service standards.
Encourages patients and family members to ask questions.
Teamwork: Understands and supports the needs of individuals in
other departments, works as a team to achieve mutual goals.
Offers assistance and promptly responds to requests (patient,
physician, manager and others).
Performs any other duties or responsibilities that may be assigned.
Carries Spectralink phone at all times.
Updates patient boards with numbers. (Appropriate personnel).
Attends 90% of all staff meetings. Participates in
coordination/delivery of approved Facility events.
Efficiency and Effectiveness: Offers suggestions for departmental
and/or hospital-wide performance/process improvement. Intervenes to
correct problems (patient and system) as they occur. Notifies
manager/director of actions and outcome. Participates in the
performance/process improvement process. Completes required logs
and quality controls as per hospital/department requirements (crash
cart, 24 hour chart check, narcotic count, point of
care testing, etc.).
Work Habits: Readily accepts work assignments in a positive manner.
Performs work that is accurate, neat and consistent. Documentation
Safety: Keeps work area neat and maintains equipment in accordance
with health and safety codes. Uses Standard precautions in all
patient contacts. Provides a safe environment for patients/family
and visitors, and reports safety issues and equipment failures
Confidentiality: Sensitive information including, but not limited
to, patient records, charts, hospital documents and employee
information is kept confidential without exception, according to
HIPAA guidelines. Ensures that the rights of all patients are
respected and maintained by allowing for privacy, cultural
diversity and dignity in the provision of care. Demonstrates
organizational skills in the form of prioritization and time
Job Requirements: Policies/Procedures: Is aware of and follows all
hospital, corporate,regional, and departmental policies and
Appearance: Projects a professional image, follows the hospital
dress code policy and/or department requirements. Wears hospital ID
badge at all times on duty.
Attendance: Employee reports to work each regularly scheduled work
day. Does not take advantage of sick time. (To score a 3, employee
must have no absences for the year).
Punctuality: Clocks in by the scheduled start time of the shift and
is ready for work. Continues working until scheduled departure
time. Leaves as scheduled unless overtime is approved by
Managerial Responsibilities: Makes suggestions to reduce waste.
Ensures that personnel and supplies of the organization are used in
a cost effective manner. Identifies cost saving strategies for
department/hospital. Submits accurate and timely hospital charges
for department/hospital. Offers opinions and information that
reflect positively on Cleveland Clinic Hospital. Will take the time
to speak with an employee (privately) if they observe or
that an employee is not being an ambassador of the hospital.
Understands how individual job performance affects department and
hospital growth. Identifies and communicates opportunities to
improve service or care. Participates in hospital/departmental
committees to improve service and streamline organizational
Note: The above stated duties are intended to outline those
functions typically performed by individuals assigned to this
classification. This description of duties is not intended to be
allinclusive or to limit the discretionary authority of supervisors
to assign other tasks of similar nature or level of
* For RN Specialty /Telemetry: Minimum 2 years of acute care
experience in areas utilizing telemetry monitoring such as:
cardiac, step-down, medical / surgical telemetry units.
* For RN Specialty/Critical Care/ED: At least 2 years of acute care
experience in the relevant specialty area (ICU, Emergency
* Requires frequent walking from department to department.
* Requires sitting at a work-station or desk.
* Requires standing.
* Work may include occasional pushing and/or pulling, lifting, and
carrying objects weighing up to 50 pounds, such as files, documents
and computer printouts.
* Work requires finger dexterity and eye/hand coordination to
operate a computer keyboard at a moderate skill level.
* Mental Demands: Ability to work at a fast pace and prioritize
multiple assignments/projects and respond to numerous requests;
ability to resolve conflicts among staff and to work
collaboratively with department directors, physicians and other
members of the healthcare team; ability to ensure operational
efficiency; ability to problem-solve and make decisions; ability to
exercise self-control and tolerate stress when dealing with
multiple requests and/or conflicting demands from multiple
Personal Protective Equipment:
* Follows standard precautions using personal protective equipment
Keywords: Cleveland Clinic Indian River Hospital, Palm Bay , Registered Nurse - Emergency Department - Evenings - ED - Emergency Department, Healthcare , Vero Beach, Florida
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