Retail Lead Associate (FT) Vero Beach

Company: Gulfstream Goodwill Industries
Location: Vero Beach
Posted on: May 8, 2022

Job Description:

Job DescriptionSCOPE:Assist management staff with guest service including, questions, issues, refunds, exchanges and with the utilization/training of retail associates. ESSENTIAL FUNCTIONS:

• Assist store management with daily retail store operations including: cash handling, guest service, training and utilization of retail associates, store opening/closing
• Ensure a friendly guest experience by resolving issue, answering questions, and processing exchanges and refunds.
• Assist with the deployment and break schedules of retail associates to ensure maximum coverage is obtained.
• Provide feedback to management to improve store layout, store cleanliness, visual merchandising, and employee performance.
• Assist with balance of sales receipts, daily cash reports and discrepancy reports.
• Remain observant of all activity on the sales floor to identity theft, prevent shrinkage and eliminate hazards.
• Direct the work of store personnel: provide assistance, direction and training to maximize daily store operations.
• Ability to present and communicate the mission and purpose of goodwill as well as explain various policies in a positive manner to both employees and guests. OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:
• Demonstrate by words and actions the commitment to the goodwill mission to help people with disability and other barriers to become self-sufficient, working members of the community.
• Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements
• Maintain safe work area and comply with safety procedure and equipment operating rules, keeping working area in a clean and orderly condition.
• Participate in any variety of meetings to integrate activities, communicate issues, obtain approvals, resolve problems and keep current with new developments, requirements, and policies. KNOWLEDGE AND SKILLS:
• Experience and education equivalent to High School diploma or GED
• Minimum one (1) year previous cashier, sales, or public contact experience preferred.
• Basic cash handling experience, ability to count accurately and return correct change.
• Back computer, cash register, and POS experience
• Ability to communicate clearly and fluently in English and understand written/verbal instructions.
• Ability to follow instructions and attentive to details
• Ability to deal with a wide variety of people in a positive manner; excellent guest relation skills, with ability to resolve issues.
• Ability to work flexible and atypical hours, including evening, weekends, and holidays. PHYSICAL REQUIREMENTS:
• General retail environment
• Repetitive pushing, pulling, stretching, reaching, kneeling stooping, bending and bagging of goods
• Prolonged periods of standing, walking and sitting
• Ability to lift and carry 20 lbs. minimumTOOLS AND EQUIPMENT USED:Computer and peripherals, word processing, spreadsheets and software programs, cash registers, tagging/pricing equipment, lift gear as well as standard store, office and safety equipment.Pay: $12.00NOP02-12Powered by JazzHRRK907sNrsu

Keywords: Gulfstream Goodwill Industries, Palm Bay , Retail Lead Associate (FT) Vero Beach, Hospitality & Tourism , Vero Beach, Florida