Customer Service Specialist

Company: Senior Life Services
Location: Vero Beach
Posted on: May 21, 2023

Job Description:

Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.

Responsibilities:

Make sure each customer's complaint is addressed with care and precision to achieve full customer satisfaction
Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Maintain customer accounts and update with new account information as needed
Create records of customer interactions and follow up to ensure all questions have been answered
Interact with the sales lead to maintain and improve service and product knowledge


Qualifications:

Previous work in a customer-facing position
Must possess exemplary interpersonal skills, communication skills, and active listening skills
Must have graduated high school, received a G.E.D. or equivalent


About Company:
Our mission at Senior Life Services is to help provide the necessary funds to assist seniors and their families cope with one of life's most stressful events, the death of a loved one.



Our continual research and product development has enabled us to offer the broadest range of benefits to our customers at the lowest possible cost. Our goal is to become the largest provider of these services nationally.

Keywords: Senior Life Services, Palm Bay , Customer Service Specialist, Hospitality & Tourism , Vero Beach, Florida