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Healthcare Customer Service and Sales Representative

Company: TTEC
Location: Palm Bay
Posted on: July 6, 2019

Job Description:

When everything's connected, how we connect is everything... and we'd like to connect with you too! Connect your compassionate nature, service orientation and previous customer service experience to a new career as a Healthcare Licensed Insurance Agent with TTEC in Melbourne, FL . TTEC is offering you the chance to be paid to learn a new career and gain your license all on us.

About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

Life at TTEC

As a global company, we're always on. When one of us is going to bed, a coworker halfway around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a worklife full of purpose, passion and career potential, keep reading...

As a TTEC Customer Experience Champion, You'll Enjoy

FREE licensing course (and you'll be paid for your time to boot)

Flexible and growthoriented study sessions

All state licensing exam fees covered by company

Yearly renewal of license provided by TTEC as your employer

Fun, talented and witty teammates

Knowledgeable, encouraging, supportive and present leadership

Familyfriendly environment

Freespirited, themebased employee events

Diverse and communityminded organization

Careergrowth and lots of learning opportunities for aspiring minds

And yes...all the competitive performance bonus opportunities and benefits you'd expect

What You'll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on healthrelated products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taughta caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a highenergy, familyfriendly atmosphere.

Once you become a Licensed Healthcare Insurance Agent, on a typical day, you'll

Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs

Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up

Open and maintain customer accounts and information

Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner

Resolve customer technical issues with patience and understanding

Identify additional needs customers may have and help them to upgrade products or services

Why You? What You Bring

Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes... we will help... those who take it seriously and accept our coaching are extremely likely to pass on the first try... a few have to take it again... and yes... we'll help you through that too!)

Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)

Strong customer service orientation

Ability to adapt and excel in a fastpaced work environment

High school diploma or equivalent is the minimum and... with education... more is better

Handy with MS Windows and other computer applications

The passion and drive to make a difference

Join Us

A pply online today:

1. Click on the Apply Now button.

2. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.

3. Thank you for applying it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

If you're a military veteran, active duty guard or reserves, or a military spouse we value your experience and believe you're prepared and battlefieldready in the civilian world to take on TTEC's most innovative and challenging projects. Your handson experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!

Career Changers welcome here

Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.

For more information about TTEC or other jobs in Melbourne, FL , visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer

#TUSAJ Associated topics: dealer, disney, inside sales, inside sales representative, outbound, phone, sales, telemarketer, telesales, vacation

Keywords: TTEC, Palm Bay , Healthcare Customer Service and Sales Representative, Hospitality & Tourism , Palm Bay, Florida

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