Director, Operations Group Manager - Global Clearing Operations
Company: bny mellon
Location: Lake Mary
Posted on: January 27, 2026
|
|
|
Job Description:
At BNY, our culture allows us to run our company better and
enables employees’ growth and success. As a leading global
financial services company at the heart of the global financial
system, we influence nearly 20% of the world’s investible assets.
Every day, our teams harness cutting-edge AI and breakthrough
technologies to collaborate with clients, driving transformative
solutions that redefine industries and uplift communities
worldwide. Recognized as a top destination for innovators and
champions of inclusion, BNY is where bold ideas meet advanced
technology and exceptional talent. Together, we power the future of
finance – and this is what LifeAtBNY is all about. Join us and be
part of something extraordinary. We’re seeking a future team member
for the role of Director, Operations Group Manager to join our
Global Clearing Operations Client Platform team. This role is
located in Lake Mary, FL. In this role, you’ll make an impact in
the following ways: Responsible for day-to-day management of
Operations teams within the Platform, accountable for organizing,
directing, and managing Operations resources aligned to PODs and
Service Delivery Groups (SGDs) Run the bank Execute the Operations
strategy for the Platform by planning and day-to-day management of
the Operations teams within the SDGs Implement comprehensive set of
Operations metrics covering client deliverables, unit costs,
efficiency benchmarks, and Key Risk Indicators Ensure Operations
meets the quality, efficiency, and productivity standards and goals
set by the Operations Practice and Platform EPO, as measured by
Operations metrics Implement and enforce the Operations policies,
procedures, and best practices of the Operations Practice and
ensure compliance with relevant guardrails and regulations
Collaborate and communicate with other managers within PODs and
SDGs to align on objectives and OKRs Identify and develop
Operations talent, and ensure Operations teams actively engage in
Practice learning priorities, with particular emphasis on roll out
of Digital Tools Change the bank Lead and Manage the design,
implementation, and evaluation of Operations change initiatives and
projects that align with the Platform’s OKRs Engage and consult
with key stakeholders, including senior management, clients,
partners to understand their expectations, requirements, and
feedback on critical change initiatives Develop and execute
effective communication strategies to inform, educate, and inspire
the Operations teams about the change initiatives and their
benefits Monitor and measure the progress, outcomes, and risks of
the change initiatives on Operations process & control environment,
and provide regular management updates as required Provide coaching
and guidance to the Operations teams to facilitate the adoption and
integration of change initiatives and address any issues or
challenges that may ariseRun the bank To be successful in this
role, we’re seeking the following: Bachelors degree in a related
discipline or equivalent work experience required. Applicable
local/regional licenses or certifications as required by the
business 10-12 years of total work experience with at least 1-2
years of management experience preferred Series 7 and Series 24
FINRA licenses preferred Experience in DTC, Fed, or Non-US Market
clearance and settlements operations preferred Prior hands-on
experience with AI prompting and automation projects highly
preferred Operations experience required, with Agile experience
preferred Ability to travel as needed Background in process
re-engineering and experience leading large, diverse teams
Familiarity with relevant regulations and operations standards.
Strong communication and collaboration skills Ability to provide
constructive feedback and build effective teams Highly proficient
in data literacy and data management Problem-solving passion for
changing status quo and driving out-of-the-box ideas
Non-hierarchical, transparent, trusting, trustworthy Eagerness to
‘roll up the sleeves’ in execution and learning; pushes the team to
do the same Here’s a few of our recent awards: America’s Most
Innovative Companies, Fortune, 2025 World’s Most Admired Companies,
Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our
Benefits and Rewards: BNY offers highly competitive compensation,
benefits, and wellbeing programs rooted in a strong culture of
excellence and our pay-for-performance philosophy. We provide
access to flexible global resources and tools for your life’s
journey. Focus on your health, foster your personal resilience, and
reach your financial goals as a valued member of our team, along
with generous paid leaves, including paid volunteer time, that can
support you and your family through moments that matter. BNY is an
Equal Employment Opportunity/Affirmative Action Employer -
Underrepresented racial and ethnic groups/Females/Individuals with
Disabilities/Protected Veterans.
Keywords: bny mellon, Palm Bay , Director, Operations Group Manager - Global Clearing Operations, IT / Software / Systems , Lake Mary, Florida
