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Spa Coordinator

Company: Benchmark Hospitality
Location: Vero Beach
Posted on: May 3, 2021

Job Description:

Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

The Spa Coordinator oversees daily spa operations with scheduling of employees for services, including blocking times, booking slots, adjustments and cancellations.

Job Description:

ESSENTIAL FUNCTIONS:

  • Assist Director and Supervisor with managing inventory.
  • Assist Director and Supervisor with staff work schedules and appointment scheduling.
  • Follows daily schedule and protocols as set forth by the Spa Director and Supervisor.
  • Ensure adherence to department standards and financial processes.
  • Provide suggestions and creative solutions to guest requests.
  • Problem solving a must.
  • Communicates with Spa Director and Supervisor.
  • Works together with all staff in order to provide a stellar guest experience.
  • Attends all mandatory meetings.
  • Assists the Spa Director and Supervisor with spa reception, locker rooms and tranquility room to ensure they exude the proper spa atmosphere, are clean, orderly and fully stocked.
  • Delegate's responsibilities, as necessary, to all staff including, Massage Therapists, Estheticians, Nail Technicians, Cosmetologists, Full Specialists and Pool Concierge.
  • Responsible for understanding all spa protocols and job descriptions and capable of standing in for Spa Supervisor, for many functions which do not need Supervisor approval, when the need arises.
  • Acts as liaison between staff and Spa Director and Supervisor communicating needs/ desires of the staff to Director and Supervisor and vice verse.

Keywords: Benchmark Hospitality, Palm Bay , Spa Coordinator, Other , Vero Beach, Florida

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