PalmBayRecruiter Since 2001
the smart solution for Palm Bay jobs

Luxury Glamping Supervisor

Company: Westgate Resorts
Location: River Ranch
Posted on: June 9, 2021

Job Description:

Job Description

Ensures guest satisfaction through prompt and efficient service in a courteous and professional manner. Greets, assists, and provides guests with information. Effectively provide guest services in Tipi Glamping Resort Area by supervising our team of Tipi Glamping Coordinators (team of 5-7 employees). The Luxury Glamping Supervisor's goal is to lead by example in providing exceptional guests service.

DUTIES:

* Provides Exceptional Guests' Service s * Organizes, initiates, directs, and documents all communication between guests and the River Ranch Resort and Rodeo * Ensures there is follow-through at every service moment. * Schedules shifts * Provides Training * Registers guest at the Front Desk * Works closely with the Front Office Manager, Manager on Duty and General Manager to ensure all guest request are fulfilled. * Greets, register, and escorts guests to assigned Tipi Glamping Tents. * Clean all gas grills and area around Tipi Glamping Tents. * Use online booking service with IPad and register guest activities. * Make pre-screen calls to all reservations prior to arrival. * Transmits and receives telephone calls to pre-register guest for all Resort Activities and Functions andcheck for Special Needs. * Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions, and all other matters for which the guests might inquire. * Makes and confirms reservations for all guests in the Tipi Glamping area at all Resort Activities. * Arranges for and/or serves Food & Beverage related activities throughout the day. * Makes restaurant, transportation, or entertainment reservations. * Inspects all Tents and Tipi Glamping Grounds for Maintenance and Housekeeping issues and resolvesthe issues before guests arrive. * Makes sure nightly camp fire is prepared and adequate fire wood is supplied to Tipi Glampers. * Able to listen and find solutions to guests problems * May be used to substitute in the Glamping area in the event Glamping Coordinators abscents. * May be asked to work in other areas of the resort and outlets as seen deemed fit for the operations of the resort.

Keywords: Westgate Resorts, Palm Bay , Luxury Glamping Supervisor, Other , River Ranch, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Palm Bay RSS job feeds