Security ensures the highest possible level of service is being
offered to residents, guests, and service providers. Security is
responsible for meeting, greeting, and registering guests and
residents, as well as maintaining the safety of the property.
Security accurately maintains daily logs, records, and forms. They
must be able to understand and react to emergency situations and
operate electronic security control systems. Security reports to
the Security Supervisor.
ESSENTIAL JOB RESPONSIBILITIES:
* Demonstrates excellent customer service, communication, and
time management skills. * Monitors and operates Electronic Security
Control Systems and Emergency Response Systems. * Responds to
emergency situations in a timely manner. * Monitors and controls
access to the building. * Accurately maintains daily logs, records
and forms. * Maintains a safe and secure environment throughout the
building/property. * Follows safety procedures and maintains a safe
work environment. * Works shifts that are subject to change based
on property needs. * Needs to read and understand The Continental
Employee Handbook/Security Standard Operating Procedures.
OTHER JOB-RELATED RESPONSIBILITIES:
* Attends Security / Front Desk staff meetings * May be assigned
other duties by the on-site Community Association Manager.
OPERATING SKILLS, KNOWLEDGE & ABILITIES:
High school diploma or equivalency required. College level
courses in business or hospitality preferred.
Must possess strong customer service background. Two (2) to
three (3) years of business experience in similar position
preferred. Computer literacy: Command of information system
hardware/software is required. Effective written and verbal
communication skills. Multiple language fluency is desirable.
Strong customer service, communication, and interpersonal skills
* Ability to lift 30 - 50 lbs * Work in an upright, standing, or
sitting position for long periods of time * Handle, grasp, and lift
objects and packages * Reach with hands and arms * Communicate,
receive, and exchange ideas and information by means of the spoken
and written word * Ability to quickly and easily navigate the
building/property as required to meet the job functions * Complete
all required forms * Ability to work extended hours and weekends
based on building requirements * Ability to respond to emergencies
and callouts in a timely manner
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of the job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
DISCLAIMER: This is not an all-inclusive job description;
therefore, management has the right to assign or reassign
schedules, duties and responsibilities to this job at any time. If
you require a reasonable accommodation to perform any of your job
duties, you should contact Human Resources.