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Hospitality Customer Service Representative - Remote

Company: Working Solutions
Location: Palm Bay
Posted on: January 17, 2022

Job Description:

Working Solutions seeks attentive independent contractors to help customers book hotel accommodations at upscale properties. In this role, you will assist callers with reservations and booking confirmations. .About our application processOnce your application is in, you will receive an invitation to complete an online assessment. This assessment takes about 30 minutes to complete. If you are among the qualified candidates, you will receive an invitation to our online portal to complete a background check and a technology scan. You can find more information about our hiring process .
Working Solutions hospitality program supports a full service, global call center meeting the needs of hotel properties. Independent contractors participating in this program will answer incoming calls from customers calling for hotel reservations. Customer interactions focus on assisting callers with reservations and confirming bookings. This is a remote independent contractor role.Schedule:

Flexible schedule opportunitiesAvailable anytime Monday SundayWeekday and weekend optionsMinimum 20 hours/week requiredCompensation:
Earn up to $16.80 per productive hourProrated minimum of 36 minutes per hour offered
Customer service experienceHospitality experience preferredFriendly tone and professional demeanorTech-savvy and avid computer user Excellent written and verbal communicationSelf-motivated and resourceful
Technology & Equipment Requirements:
Personal computer (no tablet)Broadband internet connection, recommended at least 10 MBPSWired internet connection (no wi-fi)Windows 10 operating systemValid antivirus software installed, running and up to dateUSB headset with microphone*Work Environment Requirements:
Quiet, uninterrupted spaceOrganized desk areaProfessional appearance (if on camera)We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.Contractual Relationship:The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, workers compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.

Keywords: Working Solutions, Palm Bay , Hospitality Customer Service Representative - Remote, Other , Palm Bay, Florida

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