Customer Service - Inbound (WORK FROM HOME)
Company: ECS Virtual Support, LLC
Location: Palm Bay
Posted on: November 17, 2022
Join ECS as a Virtual Customer Support Agent. These positions
are truly customer service, in a virtual setting. - We are a full
service customer support company, that handles any and all of your
needs. We do it in a virtual setting which allows infinite reach
and capabilities from a customer support perceptive. Our virtual
agents are true professionals, with relatable personalities, and a
"bend-over-backwards for you" mentality. -If you are also looking
for a family oriented, professional work from environment - this is
the place for you. We are always looking to expand our virtual
family and looking for great people like you. We offer flexible
hours, 100% autonomy, all in the comfort of your home. As long as
you have a home office set up. - These positions pay $10/hour
starting + bonuses/incentives (with the opportunity to make
$30,000-60,000+ per year) available based on performance, hours
worked and customer satisfaction. -All hours/shifts available
(Days, Evenings, Nights, weekends, and OT) you choose your own
hours as long as you - work a minimum of 40 hours per week. We
currently have over 2,000 FULL TIME IMMEDIATE OPENINGS , we're in
full growth mode right now. All working from the comforts of your
home daily, with the flexibility to pick and choose what hours you
want to work. 1. Seeking experienced customer service, call center,
virtual support reps, administrative professionals interested
customer satisfaction & administrative working from home.
2. If you like guiding and helping others find answers, then we
could definitely use your help as a virtual support
professional working from your home. This is a third party 1099
3. It involves using your home computer and remotely answering
inbound phone and/or video calls and live chats over the
internet from your home office to assist individuals with customer
related support questions as they have issues..
4. Training and Certification start in a few weeks with a variety
of times available during the day and evening that may fit
5. Other opportunities to service are also available to choose from
based on your strengths and preferences. Experience Requirements
--- 6+ months of customer service and/or administrative experience
(call center or phone support experience preferred).
--- Must have and/or be willing to put together a home office
setting in your home (or an area where you can turn into
home office with a computer/laptop, internet connection to the
wall/router, and headset hook ups).
--- High level of professionalism and phone adequate for business
--- Excellent typing, communication and computer skills.
--- Must be available to work overtime and/or weekends if
--- Must be willing to submit to a standard background check, drug
test, technology check and voice assessments. - Technical
Requirements --- CPU i5 (or equivalent), i7 recommended, No Atom,
Celeron, Pentium, Opteron processors.
--- Internet Download Speed 5Mbs down speed minimum.
--- Internet Upload Speed 3Mbs up speed minimum.
--- Network Latency Max 250 MS latency max.
--- OS Win 8.1 (64bit), Win 10 (64bit).
--- RAM 4GB minimum, 8GB recommended.
--- Must have a home office set up and ethernet cord you can
connect to your computer.
--- Chromebooks, ipads or similar devices are not acceptable. Must
be a desktop or laptop connected to a nearby router or
wall for firewall/security purposes. -
Keywords: ECS Virtual Support, LLC, Palm Bay , Customer Service - Inbound (WORK FROM HOME), Other , Palm Bay, Florida
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