Provider Support Specialist
Company: Healthy Partners
Location: Palm Bay
Posted on: November 18, 2022
At Healthy Partners powered by Cano Health, our culture is a
"family of families", growing stronger together to improve the
lives of our patients, communities, and our associates. A culture
that succeeds because of the hearts and minds of our people. Our
values and guiding principles transform our lives with purpose and
passion, becoming one focused source of hopeful change. A
leadership culture that cultivates and empowers our people to gain
ownership for their contributions and success. The Cano Movement is
proof of what everyday people with a passion for health care can
At Healthy Partners you will be part of a collaborative team,
dedicated to the pursuit of health & wellness excellence.
Healthy Partners offers competitive salaries, medical, dental &
vision insurance, employee mental health program, paid time off,
paid holidays, 401(k) with employer match, employee stock purchase
program, tuition reimbursement and much more.
The Provider Support Specialist provides utilization oversight, MRA
and HEDIS support with a goal of helping physician offices to gain
and maintain profitability for Cano Health medical centers and
--- Building relationships with providers and staff
o Through consistent phone calls and office visits (re: utilization
information review, system training, customer service-related
inquiries, sharing current and relevant information, etc.).
o Frequent travel to health center locations.
o Effect change and produce positive results for Cano Health
centers to strengthen and support long term successful
o Overcome roadblocks and resistance to change through effective
and consistent communication.
--- Utilize systems to review pertinent utilization data and
educate providers and provider's staff on utilization and correct
application of best practices
o Understand and explain existing reports and provide new reports
and tools, as needed.
o Provide system training to provider and staff.
--- Work with Coding & Billing and HEDIS teams to ensure coding is
being documented appropriately and HEDIS gaps are being closed.
o Develop strategies for improving all aspects of market
performance including Medicare risk, HEDIS and medication
o Support provider and staff in closing MRA and HEDIS gaps
--- Assist Cano Health in the oversight of membership growth
o Identify membership trends
o Identify patients that may benefit from a Medicare Advantage
o Communicate with business development team to provide support and
data relevant to membership growth goals
o Compile performance metrics, bonus performances and review
regularly with providers.
--- Bachelor's degree in related field or equivalent work
--- 3-5 years of health care experience, preferably working with
--- 1-2 years EMR/EHR system experience
Cano Health provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state, or local laws.%13532615%
Keywords: Healthy Partners, Palm Bay , Provider Support Specialist, Other , Palm Bay, Florida
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