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Cumberland International - Diesel Technician- Palm Bay

Company: Orion Talent
Location: Palm Bay
Posted on: November 12, 2021

Job Description:

Job Summary

The Service Technicians are an integral and vital part of the Service Department by facilitating the inspection

and repair of vehicles. This position is crucial to achieve the highest customer satisfaction and dealer profitability by performing his/her duties in accordance with the current vendor and our company's policies and procedures.

Responsibilities

Essential Functions of the job:

  • Properly complete the service and/or repairs for which trained as assigned by supervisor.
    • Complete all work according to the applicable safety requirements and published procedures.
      • Immediately report to supervision or management any shop equipment that is malfunctioning or that requires maintenance.
        • Properly use and promptly return the special tools and equipment provided by the service department.
        • Promptly notify service consultant of any additional services needed and complete additional services only when authorization is obtained.
        • Notify Service Supervisor after two hours of initial diagnostics in determining status of the repair.
          • Participate in and utilize to the best of one's abilities technical training as assigned by management.
            • Produce quality work that evidences pride of workmanship.
              • Maintain your assigned workspace in an organized and clean manner.
                • Ensure that guest vehicles are returned to them as clean as they were prior to being serviced.
                  • Show the utmost courtesy to all guests

                    visitors and dealership personnel.
                    • Make every effort to achieve the production objectives set by management.
                      • Review the technical bulletins and other publications as assigned by management.
                      • Strictly adhere to manufacturer's policy and procedures as they relate to labor operations

                        time and repair order documentation when performing warranty repairs and torque specifications.
                        • Provide the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management or required by the warranty administrator.
                          • Constructively communicate with other dealership personnel as required to satisfy guest needs.
                            • Use shop supplies and materials in a practical and economical manner.
                              • Maintain ASE certification as required.

                                Qualifications

                                Qualifications that a candidate MUST possess in order to gain consideration for this position:
                                • Must be a team player with a strong sense of commitment to the customer and service team.
                                • Must be self-motivated
                                • Must conduct oneself in a professional manner.
                                • Must have an inventory of hand tools to facilitate the assigned repairs
                                • Must be Certified by International in at least three areas of technical knowledge
                                  Performance Goals:
                                  • Technician efficiency rating at 75% or better
                                  • Technician Productivity Percentage at 75% or better
                                  • Must complete the required education requirements including ERS (Safety) in the specified timeframe.
                                  • Good attendance
                                    Physical Requirements of the job position:
                                    • Be able to stoop

                                      bend

                                      climb

                                      crawl

                                      lift

                                      reach

                                      and any other position necessary to work on a diesel engine and truck

                                      including tires.
                                      • Be able to lift up to 75 lbs.
                                        • Able to work in a hot or cold environment.
                                          • Able to work in a wet or humid environment.
                                            • Able to work in a moderately noisy environment.

                                              Additional Information

                                              This is not necessarily a list of all of the duties

                                              responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job

                                              the dealership reserves the right to revise the functions and duties as circumstances change.

                                              EOE

Keywords: Orion Talent, Palm Bay , Cumberland International - Diesel Technician- Palm Bay, Professions , Palm Bay, Florida

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