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Healthcare Customer Service and Sales Representative

Company: TTEC
Location: Palm Bay
Posted on: August 9, 2019

Job Description:

When everything's connected, how we connect is everything... and we'd like to connect with you too! Connect your compassionate nature, service orientation and previous customer service experience to a new career as a Healthcare Licensed Insurance Agent with TTEC in Melbourne, FL . TTEC is offering you the chance to be paid to learn a new career and gain your license all on us. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we're always on. When one of us is going to bed, a coworker halfway around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a worklife full of purpose, passion and career potential, keep reading... As a TTEC Customer Experience Champion, You'll Enjoy FREE licensing course (and you'll be paid for your time to boot) Flexible and growthoriented study sessions All state licensing exam fees covered by company Yearly renewal of license provided by TTEC as your employer Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Familyfriendly environment Freespirited, themebased employee events Diverse and communityminded organization Careergrowth and lots of learning opportunities for aspiring minds And yes...all the competitive performance bonus opportunities and benefits you'd expect What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on healthrelated products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taughta caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a highenergy, familyfriendly atmosphere. Once you become a Licensed Healthcare Insurance Agent, on a typical day, you'll Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes... we will help... those who take it seriously and accept our coaching are extremely likely to pass on the first try... a few have to take it again... and yes... we'll help you through that too!) Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) Strong customer service orientation Ability to adapt and excel in a fastpaced work environment High school diploma or equivalent is the minimum and... with education... more is better Handy with MS Windows and other computer applications The passion and drive to make a difference Join Us Click on the Apply Now button and Apply! 1. So you've applied, now what? 2. We encourage you to visit us at 1384 S. Babcock Street Melbourne, FL 32901, Mondays through Fridays, 9 AM to 3 PM to inquire more about our position and interview on the spot. 3. Nonetheless, after successfully completing the online application, please make sure your communication lines are open and regularly check your email for instructions. 4. What's next? Share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you're a military veteran, active duty guard or reserves, or a military spouse we value your experience and believe you're prepared and battlefieldready in the civilian world to take on TTEC's most innovative and challenging projects. Your handson experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team. For more information about TTEC or other jobs in Melbourne, FL , visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer Associated topics: agent, business, disney, gerber, inside sales, marketing, outbound, sales, telemarketer, telesales Associated topics: agent, business, disney, gerber, inside sales, marketing, outbound, sales, telemarketer, telesales Associated topics: agent, business, disney, gerber, inside sales, marketing, outbound, sales, telemarketer, telesales Associated topics: agent, business, disney, gerber, inside sales, marketing, outbound, sales, telemarketer, telesales Associated topics: agent, business, disney, gerber, inside sales, marketing, outbound, sales, telemarketer, telesales

Keywords: TTEC, Palm Bay , Healthcare Customer Service and Sales Representative, Sales , Palm Bay, Florida

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